shipping information
At SecuriCam, we prioritize providing you with fast and reliable shipping services All over the UK. We also offer direct delivery from some of our partnered manufacturers. Due to the aesthetic and handmade nature of our products, we ensure the selection of efficient and dependable delivery options. Below you will find detailed information about our shipping policies, costs and procedures to ensure a smooth and satisfactory shopping experience.
Order processing and processing time:
All orders are processed within 1-2 business days (Mon-Fri). Please note that our order cut-off time is 5:00 PM (GMT) Greenwich Mean Time (London). Orders placed after this time will be processed the next business day. Processing time includes reviewing your order, quality control and packaging.
All prices are given in GBP (pound sterling) /£. Please note that no deliveries are made on Sundays and public holidays.
Shipping areas, costs, times and service providers:
We strive to handle your shipments with speed and care, selecting the most suitable shipping company for your location to ensure quick and secure delivery of your orders.
We offer weight based shipping. Shipping cost depends on the total weight of purchased products. Weight based shipping details are given below:
Weight Based Standard Shipping: All UK mainland customers should expect to receive their orders Using weight based standard shipping Within 2-3 working days (Mon-Fri) from the time of order shipped.
If your goods have not been received after 5 working days, please email at sales@securicamwholesale.co.uk and we will investigate further.
Weight | Destination | Subtotal | Cost |
0-1 kg | UK | Any Amount | £2.95 |
1-15 kg | UK | Any Amount | £5.95 |
15-30 kg | UK | Any Amount | £9.95 |
30-50 kg | UK | Any Amount | £11.95 |
50-70 kg | UK | Any Amount | £14.95 |
70+ kg | UK | Any Amount | £19.95 |
Weight Based Express Shipping: All UK mainland customers should expect to receive their orders Using weight based express shipping Within 1-2 working days (Mon-Fri) from the time of order shipped.
If your goods have not been received after 5 working days, please email at sales@securicamwholesale.co.uk and we will investigate further.
Weight | Destination | Subtotal | Cost |
0-1 kg | UK | Any Amount | £5.95 |
1-15 kg | UK | Any Amount | £7.95 |
15-30 kg | UK | Any Amount | £11.95 |
30-50 kg | UK | Any Amount | £14.95 |
50-70 kg | UK | Any Amount | £19.95 |
70+ kg | UK | Any Amount | £27.95 |
After your product is shipped, you can track your shipment’s progress both on the carrier’s website and through the Papel Espresso Tracking Page. If you experience any delays or issues with your order, please contact us at sales@securicamwholesale.co.uk for prompt assistance.
Order/shipping tracking: You will receive a shipping confirmation email once your order has been shipped, which will include your tracking number(s). The tracking number will be active within 24 hours.
Order cancellation: To cancel your order, please contact our customer service team as soon as possible at sales@securicamwholesale.co.uk or call us at 01274 402871. We can only cancel orders that have not yet been processed. Once your order has been processed and shipped, cancellation is no longer possible.
Damaged goods:
We take great care in the packaging of your orders, but if your items arrive damaged, please contact us immediately at sales@securicamwholesale.co.uk or call us at 01274 402871. Include your order number and photos of the damaged goods. We will resolve the issue promptly, either by replacement or refund.
Change of address:
If you need to change the delivery address of your order, please contact our customer service team as soon as possible at sales@securicamwholesale.co.uk or call us on 01274 402871. Address changes can only be made before the order is processed and shipped. Once the order is on its way, we are unable to change the delivery address.
Return policy:
If you are not completely satisfied with your purchase, we offer a hassle-free return policy. Please visit our page https://securicamwholesale.co.uk/refund_returns/ for detailed information on returning an item.
If you have any questions, you can find our contact details in the imprint.
Contact us
For further assistance or inquiries, please contact our customer service team at sales@securicamwholesale.co.uk or call us at 01274 402871. We will be happy to help you with any questions or concerns you may have regarding your order.
Address:
PCFX ltd, Unit 1a, listers mill, Bradford, West Yorkshire, BD9 4SH,UK
Contact:
Phone: 01274 402871
Mail: sales@securicamwholesale.co.uk
Business hours: Mon – Fri , 9:00 AM – 5:00 PM, (GMT) Greenwich Mean Time (London)
Registered in GB Company, Registration Number 05865036, VAT No: GB 117842412.
Thank you for choosing SecuriCam. We look forward to providing you with a first-class service. We value your business and strive to provide you with the best service possible.
Happy shopping!
