Frequently Asked Questions (FAQ)
1. What does Securicam Wholesale offer?
Securicam Wholesale specializes in providing high-quality security cameras, surveillance systems, and related accessories at wholesale prices. We cater to businesses, resellers, and individuals looking for cost-effective and reliable security solutions.
2. Do you sell to individuals or only businesses?
We primarily serve businesses, resellers, and bulk buyers. However, individuals looking for larger quantities or specific security equipment can also purchase from us.
3. Where are you located?
We are based in the UK and ship nationwide. You can find more details on our Contact Us page ( https://securicamwholesale.co.uk/contact-us/ )
4. What types of security cameras do you sell?
We offer a wide range of cameras, including:
- Dome cameras
- Bullet cameras
- PTZ (Pan-Tilt-Zoom) cameras
- Wireless IP cameras
- CCTV kits
5. Are your products compatible with existing systems?
Yes, most of our products are compatible with standard surveillance systems. Please check product specifications or contact us for compatibility questions.
6. Do you provide installation services?
Currently, we do not offer installation services. However, we can guide you to certified installers in your area.
7. How can I place an order?
You can place an order directly through our website. Simply browse the products, add them to your cart, and proceed to checkout.
8. What payment methods do you accept?
We accept all major payment methods, including:
- Credit/Debit Cards
- PayPal
10. What types of shipping do you offer ?
We offerWeight based shipping on orders above a certain value. Please refer to our Shipping Policy page ( https://securicamwholesale.co.uk/delivery/ ) for details.
11. How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Delivery within the UK usually takes 2-5 business days.
12. Do you ship internationally?
At the moment, we only ship within the UK.
13. What is your return policy?
We accept returns within 15 days of purchase, provided the items are unused and in their original packaging. Visit our Returns Policy page (https://securicamwholesale.co.uk/refund_returns/ ) for more details.
14. Do your products come with a warranty?
Yes, all our products come with a manufacturer’s warranty. The duration and terms vary by product, so please check the product description for specifics.
15. Do you offer technical support?
Yes, we provide basic technical support for troubleshooting and setup. For more advanced issues, we recommend consulting a certified technician.
16. How can I contact you for further assistance?
You can reach us via:
Email: sales@securicamwholesale.co.uk
Phone: 01274 402871
Live Chat: Available on our website during business hours
17. Do you offer bulk discounts?
Yes, we offer special pricing for bulk orders. Contact us with your requirements to receive a custom quote.
18. Is my data secure when purchasing from your website?
Absolutely. Our website uses SSL encryption to ensure that your personal and payment information is secure.
19. Do you share my information with third parties?
No, we value your privacy and do not share your information with third parties. Please review our Privacy Policy for more details.
If you have any other questions, feel free to contact us. Our team is here to help!
Address:
PCFX ltd, Unit 1a, listers mill, Bradford, West Yorkshire, BD9 4SH,UK
Email: sales@securicamwholesale.co.uk
Phone: 01274 402871
Business hours: Mon – Fri , 9:00 AM – 5:00 PM, (GMT) Greenwich Mean Time (London)
Registered in GB Company, Registration Number 05865036, VAT No: GB 117842412.
